Industry Leading Service

Certifications and Partner Levels

Customer service means the world to us. At OT Group we know that customer satisfaction comes from excellent service and performance as well as the relationship formed between our companies. We have carefully chosen our team based on attitude, knowledge and abilities and continue to invest in our employees with both formal and informal education. We ensure that our technicians are formally and practically up to date so that you can count on them for all of your needs - big or small.

Some of our more recognized certifications and partner levels include:


A+ Remote Support Technician


Silver Partner - OEM a Mid-Market Solution Provider and Server
Microsoft Certified Professional
Microsoft Certified Systems Administrator
Microsoft Certified Systems Engineer
Microsoft Certified IT Professional
Microsoft Sales Specialists:
Small Business
Identity and Security
Devices and Deployments


Cisco Small Business


Certified Ethical Hacker


IPv6 Certification


Silver Partner


Silver Partner
Technical Professional, Backup and Replication
Sales Professional, Backup and Replication

At OT Group we know that security is crucial. We make sure the remote services we use don't leave an unlocked door on your network -in fact, the door doesn't exist when we are finished! ...

Remote Support

You wouldn't think of driving your car all year without an oil change and you shouldn't operate your network devices without regular maintenance either. OT Group Group has different programs ...

Routine Service

Are you tired of paying for monthly service and not knowing what you are paying for? Annoyed that you have to pay extra for service that needs to be done before your next scheduled day? ...

Customer Focused Billing

Since technology is always advancing we invest in training our employees to keep them up to date on the latest developments. This investment means that you have qualified ...

Certifications and Partner Levels

Non-profit and Charity organizations hold a special place in our heart. At OT Group we have developed specialized programs to help support organizations focused on bettering our world.

Non-Profit and Charity Customers
I've been calling the helpdesk for the last few days and just want to say that your techs are wonderful. Especially Randy and Shane, I could have never done it without them, Randy was so patient and helpful. I am very impressed and want to let you know what a great bunch of employees you have. ~ Carolynne Investors Group Belleville

Does your technology partner focus on value - for YOU? June 28 2013

Do you think your technology partner provides you with the best value? How often do they recommend you purchase software or hardware from other sources? If your technology partner never recommends looking at outside alternatives, this article is for you. How...

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