Industry Leading Service

Certifications and Partner Levels

Customer service means the world to us. At OT Group we know that customer satisfaction comes from excellent service and performance as well as the relationship formed between our companies. We have carefully chosen our team based on attitude, knowledge and abilities and continue to invest in our employees with both formal and informal education. We ensure that our technicians are formally and practically up to date so that you can count on them for all of your needs - big or small.

Some of our more recognized certifications and partner levels include:

CompTIA

A+
A+ Remote Support Technician
Network+
Server+
Security+
CDIA+

Microsoft

Silver Partner - OEM a Mid-Market Solution Provider and Server
Microsoft Certified Professional
Microsoft Certified Systems Administrator
Microsoft Certified Systems Engineer
Microsoft Certified IT Professional
Microsoft Sales Specialists:
Small Business
Server
Identity and Security
Virtualization
Devices and Deployments
Licensing

Cisco

Cisco Small Business
CCNET
CCNA

EC-Council

Certified Ethical Hacker

Hurricane

IPv6 Certification

VMWare

Silver Partner
VSP
VTSP

Veeam

Silver Partner
Technical Professional, Backup and Replication
Sales Professional, Backup and Replication

At OT Group we know that security is crucial. We make sure the remote services we use don't leave an unlocked door on your network -in fact, the door doesn't exist when we are finished! ...

Remote Support

You wouldn't think of driving your car all year without an oil change and you shouldn't operate your network devices without regular maintenance either. OT Group Group has different programs ...

Routine Service

Are you tired of paying for monthly service and not knowing what you are paying for? Annoyed that you have to pay extra for service that needs to be done before your next scheduled day? ...

Customer Focused Billing

Since technology is always advancing we invest in training our employees to keep them up to date on the latest developments. This investment means that you have qualified ...

Certifications and Partner Levels

Non-profit and Charity organizations hold a special place in our heart. At OT Group we have developed specialized programs to help support organizations focused on bettering our world.

Non-Profit and Charity Customers
Randy at tech support was a huge help to me today. He and his coworkers worked very hard to resolve the printer issue for one of my agents here at the office. Randy is very kind, considerate and patient. I certainly appreciated his help, guidance and professionalism. ~ Janice Bowes & Cocks Limited

Does your technology partner focus on value - for YOU? June 28 2013

Do you think your technology partner provides you with the best value? How often do they recommend you purchase software or hardware from other sources? If your technology partner never recommends looking at outside alternatives, this article is for you. How...

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