Does your technology partner focus on value – for YOU?

Do you think your technology partner provides you with the best value? How often do they recommend you purchase software or hardware from other sources? If your technology partner never recommends looking at outside alternatives, this article is for you. How many times have you heard “XYZ brand has the best products on the market”? If you are like me, you have heard it a million times and you have probably said it a couple times too. The unfortunate fact is that I have yet to see any company
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It’s not What you buy…it’s Who you buy from

By Sarah Daley In the realm of office equipment, brand used to mean something. There is definitely still distinction between brands but in my opinion it is more in terms of feel than in terms of functionality, longevity or overall reliability. At the very least the gaps that used to exist between brands have narrowed significantly in the past few years. That being said, there can still be a big difference in overall satisfaction and performance of your office machines from one brand or machine
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Technophobe Tina & Technophile Tom – how to ensure they don’t sabotage your deployment

By Sarah Daley Harvey Schachter's article in the Globe and Mail March 7 2011 "Decisive Danielle or Skeptical Steve- A Guide to your customers" crossed my desk a few weeks ago and it started me thinking. When we install a new photocopier in an office environment I have noticed three distinct approaches to new technology. If you are the person who made the decision to buy, ensuring that each of these technology personality types is handled well is the key to a successful deployment. "Adaptable
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To Virtualize or Not to Virtualize, that is the question… (Server edition)

If you have been paying attention to the IT world for the past few years then you have probably heard about virtualization technology. Alternatively, you may be familiar with names like Citrix Xenapp, Microsoft Hyper V and VMWare Vsphere. One of the biggest questions we get today from small and medium-sized business customers is “What is virtualization and why should I care?”  The answers are often unique to each customer but I’ll try to illuminate what virtualization is and how it may help
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Your printer is like Goldilocks

By Sarah Daley Your print volume has to be juuuuust right. When you are choosing a printing solution your number one consideration should be.... you guessed it...the volume that you do on a daily basis. If you have a mismatch between your print volume and the machine you choose, the result will be sub-par performance from your machine and reduced life expectancy. If your volume is too high for the level of machine you will wear out the components too quickly. Though printers and multifunctionals
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